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Inbound Development Teams

Fast response, thorough qualification lead services. Our SDRs ensure that your MQL-to-SQL process is as streamlined as you’d imagine.

Your sales team will thank (and
trust) you.

People-as-a-Service is what Charter Intelligence is known for. With our Inbound SDRs powered by the Charter Intelligence Platform, marketers need never worry that a lead is being followed-up in a timely and effective manner.

We provide inbound best practices and sales development reps (SDRs) to move the right website visitors to Marketing Qualified Leads. Then, we schedule your sales team qualified appointments that they’ll trust, and be excited to close.

 Apply Charter Intelligence to Qualifying
Inbound Leads to SQLs

  • Do you have the strategy, process, people and tools in place to ask the right questions on the right channels to qualify all your inbound leads?

  • Inbound leads are not going to nurture themselves into closed deals. Use Charter Intelligence Inbound SDR's to help your buyer's journey be the best it can be.

 

Besides, Sales Development is hard. Qualified labor is in short supply. Fully
loaded salary, overhead and bonuses for SDRs are expensive.

 

While getting leads into your top-of-funnel, it’s critical to realize return
on investment for your marketing costs like:


Customer Relationship Management (CRM) Tools

PPC Campaigns

Social Media Ads

CPM Ads

Events


Virtual Conferences

Webinars

Press Releases

Referral Traffic

SEO

Freemium Offers


eBooks

White Papers

Guides

Newsletters

Contact Us Inquiries


Content may be King, but a skilled inbound SDR is the
Ace in your pocket

 How We Do It

The Charter Intelligence-tific Approach to Qualifying Inbound Leads
and Setting Appointments

01

Tell us how your leads are coming in and what makes a potential client eligible and appropriate for your offerings

02

Together, we’ll define specific criteria that lines up with your needs (organization size, region, systems currently in place, etc.)

03

We’ll work with you to develop structured messaging and engage your inbound leads

 

04

Once it’s been determined that a lead is qualified, we’ll set up a meeting for you

05

You can stay focused on sharing the value of your services or products with your future clients

 
 
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Every lead has a cost to acquire, and Charter Intelligence has the people, processes and platform to quickly and effectively qualify leads and flip them forward to qualified meetings for your sales people

Whether your inbound leads come via form submission, chatbot, email or phone, we can help you sort through the submissions and inquiries to find the golden leads

 Your sales force should be selling,
not qualifying inbound leads

Expecting the sales team to follow-up properly with every
Marketing Qualified Lead (MQL) will:

  • Fill their calendars with inconsistent lead flow

  • Provide inconsistent, or worse (none), response times for would-be customers

  • Condition your sales team to distrust marketing

  • Frustrate your sales team

Potential long-term customers in the research phase of the buying cycle are showing interest. Don’t squander opportunities simply because Inbound SDR costs, skills, and talents had previously been out of reach.

 

With Charter Intelligence, these processes and roles can be a net-positive strength in your
organization. Don’t let those big fish slip away. Control your narrative and write
your own epic story.

 Charter Intelligence People, Process,
and Platform

1. Inbound Marketing Certified Staff

  • Each Inbound SDR possesses an Inbound Marketing Certification, and many also specialize in Sales Enablement, Email Marketing, and Sales Development.

2. University Degrees

  • Each SDR is college-educated, and most staff have advanced degrees.

3. Constant Training

  • Our model includes company-wide, specific skill-set training related to minimizing customer response times, creating optimal messaging, understanding demand generation strategies, prospect psychology, and account-based methodologies.

4. Charter Intelligence Platform

  • Each Inbound SDR is guaranteed to deliver the right messages, ask the proper qualifying questions, and engage leads with the power of our new-to-the-world sales orchestration platform to ensure all activities are executed and optimized to produce the best results for our clients.

5. Innovative Software & Tools

  • Charter Intelligence provides leading-edge sales development tools, including chat software, marketing platform, sales engagement platform, sales intelligence, lead scoring, research, dialer, real-time chat, scheduling, project management, and CRM access.

6. Accountability

  • All Charter Intelligence dedicated SDR Teams are managed at both Department and Customer Success levels, providing quality assurance across activities, tasks, and work done on your behalf.

7. Data & Analysis

  • All activities are tracked and reported in real-time using the Charter Intelligence Platform and Dashboard help to uncover previously hidden patterns to gain competitive edges in messaging and lead qualification. Weekly update calls inform, then provide opportunities for collaboration and iterate on best practices and strategies.

 Lead Qualification for
Diverse Industries

Charter Intelligence qualifies inbound leads for organizations in 151+
B2B industries including, but not limited to


  • Chemicals

  • Civic & Social Organization

  • Commercial Real Estate

  • Computer & Network Security

  • Computer Software

  • Internet

  • Law Practice

  • Legal Services

  • Logistics and Supply Chain

  • Machinery

  • Management Consulting

  • Market Research

  • Marketing and Advertising

  • Mechanical or Industrial Engineering

  • Media Production

  • Medical Devices

  • Nanotechnology

  • Oil & Energy

  • Online Media

  • Outsourcing / Offshoring

  • Pharmaceuticals

  • Plastics

  • Printing


  • Accounting

  • Airlines / Aviation

  • Automotive

  • Banking

  • Biotechnology

  • Building Materials

  • Business Supplies and Equipment

  • Electrical / Electronic Manufacturing

  • Entertainment

  • Environmental Services

  • Events Services

  • Facilities Services

  • Food & Beverages

  • Food Production

  • Furniture

  • Health, Wellness and Fitness

  • Higher Education

  • Hospital & Health Care

  • Hospitality

  • Human Resources

  • Industrial Automation

  • Information Services

  • Information Technology and Services


  • Construction

  • Consumer Electronics

  • Consumer Goods

  • Consumer Services

  • Design

  • E-Learning

  • Professional Training & Coaching

  • Real Estate

  • Renewables & Environment

  • Restaurants

  • Retail

  • Security and Investigations

  • Staffing and Recruiting

  • Telecommunications

  • Textiles

  • Transportation / Trucking / Railroad

  • Utilities

  • Venture Capital & Private Equity

  • Warehousing

  • Wireless

  • And More!

Our Expertise

With Charter Intelligence, you outsource the headaches. We recruit, hire, train, and retain dedicated Inbound SDR’s for our clients

 Core Packages to
Grow Revenue

Each SDR comes with a single Dedicated resource and a
Customer Success Manager included.

 

Number of Dedicated Staff

1

 

Composition of Staff

Inbound Sales Assistant / Rep

 

Guaranteed Working Hours

Inbound Sales Assistant / Rep

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Types of Tasks

Human Response to Online Forms,
Real-Time Chat Client, Preliminary
Qualification (QML-to-SQL),
Enrichment of Data (CRM, MAP)

 

Account Management

Yes; Dedicated CSM

 

On-Call

Service Level Agreements Available

 

Maximum

6 Inbound SDR’s per Company

 Serious ROI

 

SDR Report

Multiple Data Sources

Appointment Set

Week to date

45

225%

Calls Leaderboard

Today

77

120%

Calls

Week to date

2,036

204%

 
  • We like to say that our human-powered and machine-driven services provide superior return on investment to any comparable sales development approach— usually less than 1/3 the costs of hiring a single Sales Development Rep.

  • We have helped hundreds of organizations go to market quickly, penetrate key named accounts, establish market share in new verticals, and create predictable pipelines.

Meet Your
Charter Intelligence-tists

Inbound SDR

Ian

I’m trained in marketing fundamentals. The faster my response time, the less any inbound lead decays… Simple as that. I’m good at qualification — turning Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs), where bad-fit leads never make it to sales.

I map individually to customer accounts, performing critical tasks efficiently without constant supervision. I’m comfortable over chat, phone, and email. I’ve completed external certification programs from companies like Salesforce, Hubspot, and Salesloft to provide you administrative and sales support. With the Charter Intelligence Platform, I collaborate with clients to fine-tune messaging and qualification so that no lead ever escapes, and inquiries are routed to the proper resource and team member.

Schedule your Charter Intelligence Sales Development
Assessment

See if managed, affordable growth is for you!